Evolv Technology is a weapon detection company outside Boston, MA. I was brought on to help grow the design team. I currently lead the ux research being done, while helping create designs on apps, promotional materials, and more.

Objective:

Conducted extensive research across multiple areas, with a primary focus on evaluating the efficiency of our tablet UI through interviews with security guards who use the tablets.

Collaboration:

Collaborated with engineers to gain a thorough understanding of the tablet's technical capabilities, while interviewing and analysis was done solely by me.

Contribution:

Developed a discussion guide, observing guards in action, conducting interviews, analyzing collected data, and presenting findings in a comprehensive slide deck (see below).

Impact:

The insights gained will inform updates to the tablet's design, shifting its focus from purely functional to a more customer-centric approach.

View findings/process below!